The CADOGAN Promise
CADOGAN branded products covered by this guarantee are warranted to the original owner against manufacturing defects in materials and workmanship for the lifetime of the product. This warranty applies to all CADOGAN branded product except limited-edition collaboration product not made by CADOGAN, product marked as not covered by warranty on the product’s packaging, hang tag and/or label, or product purchased from an unauthorized dealer or seller.
The products eligible for the lifetime warranty are covered to the original owner, for the lifetime of the product. If your product covered by this warranty fails due to a manufacturing defect we will repair it without charge, or replace it, at our discretion. Only original, unaltered and unmodified items and workmanship are covered. This warranty does not cover damage caused by accident, improper care, normal wear and tear, damage by skin oils, humidity, or the natural breakdown of color, leather, fabric, and/ or material over extended time and use.
CADOGAN is not responsible for direct, incidental or consequential damages for any reason including damage resulting from a breach of a warranty or condition such as scratches.
For warranty evaluation, your product must be returned directly to the CADOGAN Warehouse. Please contact CADOGAN via Customer Care to coordinate this return. All shipping for warranty return submissions must be pre-paid and insured by you. CADOGAN will not be liable for lost in-bound packages.
Please do not hesitate to contact us directly regarding your concern so that we can best assist you: firstname.lastname@example.org